01Cookies and browser storage
Cookies are small pieces of information a browser sends to a site. Local and session storage may keep information in the browser itself. Tenga uses these mechanisms for necessary platform functions.
This policy covers the shop and customer, seller and management areas. Associated personal data use is explained in the Privacy policy. Contact IT CORE, LDA at support@tenga.co.mz.
02Access and security
Authentication cookies maintain the session of the area you signed into. The shop, Seller, Admin and Platform have separate sessions. Access to one area does not grant permissions in another.
Other technical information protects forms against unauthorized requests and supports verification and temporary sessions. Cookies including tenga.identity, tenga.identity.seller, tenga.identity.admin and tenga.identity.platform belong to the respective authentication areas.
03Cart and preferences
The browser may store cart identifiers, seller application drafts, language, theme and your selected delivery location. These help continue tasks and show relevant options.
Recently viewed items may depend on the session. Clearing browser data can remove preferences and drafts or end sessions. It does not by itself delete a recorded order.
04Measurement and third parties
This page is not consent to any future tracking. Adding non-essential advertising or measurement tools requires appropriate information and choices before use, under applicable obligations.
External services, for example payment providers, may use their own mechanisms. Consult their information. An integration does not authorize Tenga to read all information stored by other websites.
05Duration and control
Some information lasts for a session; other items have a technical expiry or remain until replaced or deleted. Duration depends on the function and service settings. No single duration applies to every cookie.
You can inspect, block or delete cookies through browser settings. Blocking necessary mechanisms may prevent login, cart or forms from working. Also use Sign out in the relevant area to end access; simply closing a tab is not sufficient.
06Changes and contact
We update this information as service mechanisms change. The page date identifies the published revision. Report unexplained behaviour to support@tenga.co.mz without including credentials or access codes.
